General FAQs

• Allowed user count exceed message
• Cannot delete a model
• Destination drive during install
• Error on starting or installing the software
• Help file problem: The topics on the left display, but the contents on the right page does not display
• How to re-install the software, and then transfer the models into the new installation
• Mapped drives and Windows
• Network users – speed of processing
• Number of files in zipped file archive compared to model folder
• OLE error, class not registered
• Printer issue (crystal reports not loaded)
• Printer issue (export reports)
• Printer issue (printer prints garbage)
• New Zealand Sales and Support