General FAQs Allowed user count exceed message Cannot delete a model Destination drive during install Error on starting or installing the software Help file problem: The topics on the left display, but the contents on the right page does not display How to re-install the software, and then transfer the models into the new installation Mapped drives and Windows Network users – speed of processing Number of files in zipped file archive compared to model folder OLE error, class not registered Printer issue (crystal reports not loaded) Printer issue (export reports) Printer issue (printer prints garbage) New Zealand Sales and Support